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Citizens Energy Group
 

Citizens Energy Group

The Challenge:

  • Move over 500 people, multiple times
  • Move out and back over 40+ phased weekends
  • Determine temporary staging for departments during construction for renovations
  • Coordinate two furniture vendors and two labor crews for moves

The Solution:

  • Established critical deadlines
  • Issued multiple spreadsheets & color-coded plans to client, moving and installation teams
  • Helped with pre-move meetings and multiple move instruction meetings with staff

The Summary:

  • Integrated existing and new furniture
  • Minimized downtime by moving after hours

In Their Words

“At Citizens Energy Group, we continuously look for suppliers that not only share our values but also display our passion for customer service and satisfaction. Relocation Strategies has demonstrated this passion as an integral member of the Master Facility Plan Team to integrate the Water and Gas utilities in Indianapolis. Melissa St. John and Susan Rembusch developed and coordinated the move management compo-nent of the multi-year, multi-facility plan. Remodeling 19 different departments and combining two field operations groups meant that nearly every Citizens Energy Group employee would be impacted. Having Relocation Strategies involved as a member of the Master Facility Plan Team from the planning through implementation, simplified the handling of such a large employee move over an extended construction period. Day-to-day business was never interrupted for any of the departments during the integration. Because of their dedication to the project and their willingness to find solutions, we expanded Relocation Strategies supplier scope to include space planning and furniture consulting. As a result of their dedication to customer satisfaction and focus on delivering a quality product, Relocation Strategies has become a core member in our facilities services team.”

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