INDIANAPOLIS- Celebrating its 20th year, Relocation Strategies, Inc. has orchestrated corporate moves involving offices, warehouses, laboratories and hospitals ranging from a handful to hundreds of employees.
RSI is like a wedding planner for moves, according to David Bayse, president and owner. RSI helps plan and coordinate all details, such as creating an overall budget, bidding out the movers and furniture and helping make sure that everything—phones, data/cabling, server room—is ready when the client arrives in the new space.
The Indianapolis company has coordinated moves for hundreds of customers ranging in size from 500 to 1.4 million square feet, since former Mayflower employee Bayse founded RSI on December 8, 1986. Today, about half of the company’s business is across the country and revenues have doubled since full-service project management was added in 2004.
As a result of senior project manager Jeff Freeman’s contribution, RSI’s client roster reads like a Who’s Who of Indiana-based national and international Fortune 500 clients. Repeat customers make up 40 percent of the firm’s business because of its ability to tailor services to meet client’s needs.
RSI recently won a “Monumental” Award and an IIDA “IDEA” Award in conjunction with an architectural firm for Pratt Corporation. Melissa Brown, a project manager, consolidated 90 percent of the firm’s existing furniture from three locations into one facility and saved Pratt thousands of dollars on new furniture. The multi-phased move prevented downtime and allowed Pratt to smoothly transition into their new facility.
For RSI’s next 20 years, Bayse envisions continued growth and more out-of-state work, as satisfied national companies, based in Indianapolis, continue to direct moves in their other locations. He plans to standardize RSI’s information gathering procedures and strengthen internal organization and communication to best serve clients.
“It’s not just the move–it’s a matter of everything else that’s involved, A-Z,” Bayse said. “We’re like insurance or a security blanket for our clients.”
Taken from Building Excellence in Design & Construction, Vol 3, #1